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Medallia text analytics: swiftly mine customer feedback to identify and take action

Published by Medallia

Medallia’s AI-powered Text Analytics platform integrates both quantitative and qualitative feedback, delivering real-time insights that enable businesses to prioritize customer experience improvements based on the highest impact. By automating feedback analysis and detecting emerging trends, the platform helps organizations swiftly identify root causes, improve customer loyalty, and drive more informed decision-making.

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Related Categories Business & Enterprise Solutions, Sales & Marketing, Predictive Analysis, Customer Segmentation, Lead Scoring, Marketing Automation, Personalization, Sales Forecasting, Social Media Analytics, Customer Insights, Business Intelligence, Data Management, Healthcare

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