Genpact
flow-image

Creating better experiences for everyone with generative AI

Published by Genpact

Explore the way Genpact utilizes generative AI and natural language processing (NLP) to transform customer service by providing chat agents with AI-driven response suggestions in real-time. Their solution boosts productivity, enhances customer experience, and uncovers valuable insights for cross-selling and upselling opportunities, helping businesses drive revenue growth and maintain a consistent brand voice.

Download Now

box-icon-download

Required fields*

Please agree to the conditions

By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@headleymedia.com.

Related Categories Artificial Intelligence, Text Generation, Speech Recognition, Machine Translation, Language Models, Text Summarisation, Chatbots, Predictive Analysis, Customer Segmentation, Marketing Automation, Personalization, Customer Insights

More resources from Genpact