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Artificial Intelligence in Financial Services: From Nice to Have to Must Have

Published by Cognizant

The document outlines how AI has evolved from an experimental technology to a critical component in financial services, driving improvements in customer experience, decision-making, and operational efficiency. It stresses the importance of leveraging AI across the value chain, particularly in predictive analytics, chatbots, and decision support. The report also emphasizes the need for responsible, ethical AI practices and preparation for advanced AI technologies like deep learning to maintain competitiveness in a rapidly changing landscape. Financial institutions must accelerate AI adoption to keep pace with forward-thinking competitors.

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Related Categories Artificial Intelligence, Generative AI, AI Ethics, AI in Business, Sales & Marketing, Finance, Fraud Detection, Algorithmic Trading, Financial Forecasting, Credit Scoring, Robo-Advisors, Financial Analytics

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