Pegasystems
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Using next-best analytics to optimize the customer journey

Published by Pegasystems

Learn how Pegasystems’ next-best-action analytics leverage real-time decision-making and adaptive modeling to optimize customer journeys. These tools allow organizations to dynamically analyze individual interactions, ensuring each step is tailored to evolving customer needs and business objectives. By delivering relevant, timely actions across multiple channels, companies can enhance engagement, reduce friction, and achieve better business outcomes.

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Related Categories Sales & Marketing, Predictive Analysis, Customer Segmentation, Lead Scoring, Marketing Automation, Personalization, Ad Targeting, Demand Forecasting, Inventory Management, Predictive Maintenance, Logistics Optimization, Quality Control, Supply Chain Visibility

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