Microsoft
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Financial Services Trends, Challenges and Successes

Published by Microsoft

The document provides an in-depth analysis of AI's growing role in Canadian financial services, addressing key trends, challenges, and successes. It highlights how AI is transforming customer experiences, streamlining operational workflows, and enhancing risk management, particularly in light of COVID-19's impact on the sector. The study explores AI applications such as fraud detection, process automation, and customer service, showing how Canadian financial institutions are leveraging AI to drive measurable ROI. Additionally, it underscores the importance of addressing talent and data infrastructure gaps to accelerate AI adoption​.

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Related Categories Generative AI, Deep Learning, AI in Business, AI in Healthcare, Finance, Fraud Detection, Risk Management, Algorithmic Trading, Financial Forecasting, Credit Scoring, Robo-Advisors, Financial Analytics

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