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Beyond automation: How AI can transform the human side of accounting

Published by Xero

The document explores how generative AI (GenAI) can transform the human side of accounting by automating routine tasks and enhancing client interactions. It features insights from CPA Ashley Francis, who uses GenAI to create prompts for difficult conversations, client communication, and training new employees. By utilizing AI-driven prompts, accountants can rehearse client engagements, fostering stronger relationships and more effective communication. Additionally, the document discusses how GenAI supports talent development through coaching prompts that accelerate onboarding and provide continuous training, allowing firms to focus on relationship-building and client service excellence.​

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Related Categories Artificial Intelligence, Text Generation, Computer Vision, Sales & Marketing, Customer Segmentation, Lead Scoring, Marketing Automation, Finance, Supply Chain & Manufacturing, Logistics Optimization, Supply Chain Visibility, Student Engagement, Education Management

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