Zendesk
flow-image

Know it all with a Chatbot for customer service

Published by Zendesk

The document details how integrating chatbots with Zendesk enhances customer service by automating routine queries and improving efficiency. It discusses the advantages for customers, including 24/7 support, quick response times, and personalized experiences. For companies, chatbots reduce query volumes and enable customer service agents to focus on complex issues by seamlessly transferring interactions along with conversation histories. Case studies from The Boston Globe and ShopBack illustrate the benefits, showing how these businesses use chatbots to improve customer satisfaction, reduce operational costs, and handle significant customer support workloads effectively​.

Download Now

box-icon-download

Required fields*

Please agree to the conditions

By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@headleymedia.com.

Related Categories AI Ethics, AI in Business, AI-powered Analytics, Computer Vision, Image Recognition, Object Detection, Facial Recognition, Image Segmentation, Video Analytics, Augmented Reality (AR), Virtual Reality (VR), Visual Search, Image Processing

More resources from Zendesk